Return & Refund Policy

Thanks for purchasing our products at www.ezground.com operated by EZGround.

Want to return an unused item?
Please ship it back (at your expense) to:

EZGround 

244 Pine Hill Rd

Westport, MA 02790

Include a note inside the package with your contact information and order number.

In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

Want to return a defective Product?

 Customer may return most defective Products directly to Seller within thirty (30) days of invoice date and receive, at Seller’s option, credit, replacement, exchange, or repair

If anything is unclear or you have more questions feel free to contact our customer support team. We are proud of our products and want you to be happy. Please contact us with any  problems.